This Privacy Policy applies to all products, applications, and services offered by JCS.

Data controller

JCS LTD with company number 04489787 is the data controller in respect of all the personal data collected on or in relation to this website.

If you have any questions about this privacy policy or our treatment of your personal information, please write to us:
Email: info@jcs-ne.co.uk
Post: JCS, ICS House, Unit A Rennys Lane, Gilesgate Moor, Durham, DH1 2RB

PERSONAL DATA

Information we collect

We may collect, store and use the following kinds of personal information:

  1. Information about your computer and visits to this website (IP address, location, browser type, etc.).
  2. Information relating to transactions carried out between you and us.
  3. Information you provide for registering with us.
  4. Information sent for quotations or services.
  5. Information for email subscriptions/newsletters.
  6. Information for website services usage.
  7. Any other information you choose to send.

How we use your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:

  1. Administer the website
  2. Improve user experience
  3. Enable use of services
  4. Supply services
  5. Send invoices and collect payments
  6. Send communications
  7. Send requested email notifications
  8. Send marketing communications
  9. Provide statistical information (non-identifiable)
  10. Handle enquiries and complaints

Information disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law.
  2. in connection with any legal proceedings or prospective legal proceedings.
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may from time to time also notify you of changes to our policy by email.

YOUR RIGHTS

Right of Access

You may instruct us to provide you with any personal information we hold about you.

Right to Rectification

Where you identify that incorrect information is held you may instruct us to amend that information.

Right to Erasure

Individuals have a right to have personal data erased and to prevent processing in specific circumstances:

  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
  • When the individual withdraws consent.
  • When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
  • The personal data was unlawfully processed (ie otherwise in breach of the GDPR).
  • The personal data has to be erased in order to comply with a legal obligation.

There are specific circumstances where the company can refuse to erase personal data;

  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation or for the performance of a public interest task or exercise of official authority;
  • for public health purposes in the public interest;
  • archiving purposes in the public interest, scientific research historical research or statistical purposes; or
  • the exercise or defence of legal claims.

Generally JCS will not process a request to erase information where there is an ongoing legal obligation on the company to retain the information, for example for taxation and social security purposes.

Right to Data Portability

You can request transfer of your data to another service where applicable.

Right to Data Portability

The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

The right to data portability only applies:

  • to personal data an individual has provided to a controller;
  • where the processing is based on the individual’s consent or for the performance of a contract; and
  • when processing is carried out by automated means.

Right to Object

Individuals have the right to object to:

  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • direct marketing (including profiling); and
  • processing for purposes of scientific/historical research and statistics.

You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, we will provide you with continuing opportunities to opt-out of the use of your personal information for marketing purposes throughout our contact with you.

Third party websites

Where the website contains links to third party websites. We are not responsible for the privacy policies or practices of those third party websites.